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1. Who may request an absentee ballot?

Any registered Randolph County voter may request an absentee ballot, or a voter's near relative may apply on their behalf. A near relative is defined as a spouse, brother, sister, parent, grandparent, child, grandchild, mother-in-law, father-in-law, daughter-in-law, son-in-law, stepparent, stepchild or verifiable legal guardian.

A person in possession of a Power of Attorney for an individual is not granted the authority to request an absentee ballot for the individual.

Return your signed absentee request form to:

• Randolph County Board of Elections
  Northgate Commons
  1457 N Fayetteville Street
  Asheboro, NC 27203

2. May I request an absentee ballot online, by phone, or by email?

State law requires that you submit a signed request. Visit the North Carolina State Board of Elections Ballot Portal to complete a request form.

3. What is the deadline for requesting an absentee ballot?

All written requests must be received in our office no later than 5 pm on the Tuesday prior to Election Day (one week before the election).

4. Do I have to submit a new absentee request for each election?

Yes. you must submit a new absentee request for each election. In even-year partisan elections, however, you may submit one absentee ballot request for both the primary and general election. The ballots will be mailed separately at the appropriate time.

5. What is the deadline for returning my voted absentee ballot?

All civilian absentee ballots must be received in our office by 5 pm on Election Day. Mailed ballots must be postmarked by Election Day and received by mail by the third day (Friday) following an election.

6. May I hand-deliver my voted absentee ballot to the Board of Elections office?

Yes, hand-delivered absentee ballots may be submitted to the Board of Elections office by 5 pm on Election Day.

7. May I hand-deliver another person's absentee ballot to the Board of Elections office?

A near relative may hand-deliver a voter's absentee ballot. A near relative is defined as a spouse, brother, sister, parent, grandparent, child, grandchild, mother-in-law, father-in-law, daughter-in-law, son-in-law, stepparent, stepchild, or verifiable legal guardian.

8. Special postage notice for mail-in absentee ballots

Be sure to affix proper postage when you return your absentee balloting materials to the Randolph County Board of Elections. Please check with your postmaster to determine the proper postage amount. Some ballot return envelopes do not qualify for standard letter rates (11 ½" X 6 1/8" maximum).

9. Where can I obtain information for military and overseas voters?

Visit the NC State Board of Elections website or the Federal Voting Assistance Program website.

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1. Who must file campaign reports?

Any candidate, referendum committee or political action committee as defined by NCGS §163-278.6 must register by filing the appropriate organizational forms. Those persons filing Campaign Finance forms with the Randolph County Board of Elections are candidates for:

• County Commissioners
• Sheriff
• Clerk of Superior Court
• Register of Deeds
• Soil and Water Conservation District Supervisors
• Mayors and City/Town Council Members/Commissioner Members
• Board of Education Members
• Referendum committees and PACs influencing issues strictly within the confines of Randolph County register with the Randolph County Board of Elections

2. Where can I download Campaign Finance Forms?

Visit the NC State Board of Elections Website.

3. What forms must be filled?

The forms are varied, depending on the type of committee and the amount of committee expenditures and receipts. Most committees file a Statement of Organization, a Certification of Treasurer, a Certification of Financial Account Information and periodic financial Disclosure Reports. Those candidate committees with intentions of spending and/or receiving only $1,000 or less will file a Certification of Threshold in lieu of Disclosure Reports.

4. Where should these forms be filled?

All forms and reports must be delivered either by manual delivery or postal service to:

• Randolph County Board of Elections
  158 Worth Street
  Asheboro, NC 27203

If using the U.S. Postal Service, the use of certified mail is strongly recommended.

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1. Who may vote at an early voting location?

Any eligible Randolph County voter may vote at any Randolph County early voting site. All ballot styles are available at every early voting site, so you will receive the same ballot you would receive if you went to your assigned polling place on Election Day.

2. May I update my name or address at an early voting location?

Yes, you may update your name and address before voting. If you moved 30 or more days before Election Day, you will receive the ballot style of your new address. If you moved fewer than 30 days before Election Day, you will receive the ballot style of your old address. Update your name or address now by completing a voter registration application.

3. Can I register and vote at the same time at an early voting location?

Yes, eligible individuals may register and vote during the one-stop early voting period. This "same-day registration" process is currently permitted due to a preliminary injunction granted under a decision by the U.S. Court of Appeals for the Fourth Circuit, but this option remains the subject of ongoing litigation in federal court. These individuals must bring a valid form of identification that shows name and correct address. Same Day Registration is not allowed on Election Day. Please check back for updates.

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1. When are the polls open?

The polls are open from 6:30 am to 7:30 pm on Election Day.

2. What do I need to bring with me to my polling place?

You are not required to show your voter card when you vote. As long as you provided a valid identification number on your voter registration application, you will not be required to show ID before voting. Just in case, first-time voters are encouraged to bring a current form of identification that lists your name and residence address.

3. Can I go to any polling place in the county?

It is important that you go to your assigned polling place, because that is the only place where your name will be printed in the poll book. Going to your assigned polling place will also ensure that you receive a ballot containing the contests that match the jurisdictions of your residence address.

4. What should I do if I moved and did not update my address?

If you have moved and do not update your address before the voter registration deadline, you will not be listed in the poll book at your new polling place. It is a violation of the law to vote at your old polling place if your move date is greater than 30 days before Election Day.

For voters who have moved, the easiest option is to vote at an early voting site where you can update your address and vote at the same time. If you prefer to vote on Election Day.

If you plan to vote on Election Day, it is important to complete and submit a voter registration application before the election's registration deadline. If you miss the deadline, call the Board of Elections to find out where your new polling place is located. You will be able to vote at your new polling place, but you will first need to inform the poll worker of your new address.

5. What if I am physically unable to enter the polling place?

Curbside voting is offered at all Randolph County polling places. If a voter cannot enter the polling place without assistance due to age or physical disability, he or she may vote either in the vehicle conveying such person or in the immediate vicinity of the polling place simply by sending the driver of the vehicle to request assistance.

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1. How do I check the status or pay my ambulance bill?

Randolph County EMS uses EMS|MC as a third-party billing provider. To check the status or pay your bill, call 1-800-814-5339.  Or visit, https://emsbilling.com/, then click Patient Portal.

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1. I just bought a piece of property and it does not have an address. How do I get an address?

The County, like many other counties in North Carolina, does not address vacant property. An address will be assigned once a building permit for a residence has been obtained.

2. Why does the County assign addresses? I thought the post office gave addresses.

The County started assigning addresses in 1990 for the Emergency 911 system and the postal service adopted the same addresses for mailing purposes as well.

3. Why do I have to post my address?

Posting an address is essential to responders locating you in an emergency when time is important and it's the law in Randolph County.

4. How do I post my address?

The Randolph County Unified Development Ordinance contains the address posting standards for structures in the County zoning jurisdiction.

1. No building shall be erected on a lot that does not have access, directly or by an easement, to a road whether publicly or privately maintained.
2. Numeral indicating the address number of a single-family dwelling shall be at least four inches in height, of a contracting color to the structure, and shall be posted to be legible from the street.
3. Numerals for multiple dwelling units and nonresidential buildings shall be at least six inches in height, of a contracting color to the structure, and shall be posted to be legible from the street. 
4. Only number shall be used in posting addresses. (e.g., 125 instead of One Hundred Twenty-five.)
5. All buildings shall display an address number.
6. The official address number must be displayed on the front of the building or at the entrance to a building and the numbers must be visible from the street during both day and night.
7. If the building is seventy-five feet or more from a public street or the building is landscaped such that numbers cannot be seen from the street, the assigned address shall also be posted at the end of the driveway or easement nearest the road which provides access to the building.
8. After the issuance of a building permit, the assigned address shall be posted on the property in a manner that is visible from the street. The final Certificate of Compliance shall not be issued until the address numbers are posted according to the regulations.
9. The owner or occupant will ensure that the address numbers are posted in compliance with the regulations. Address numbers shall not be obstructed from view by shrubs or vegetation as viewed from the street.

5. I use a post office box for my mail. Do I have to switch to getting my mail at my residence?

You can continue getting your mail at the post office box although you must also post your E-911 address on your structure as well at the driveway if needed.

6. There is no way that my address is right! My next-door neighbor is 4311 and I’m 4331. How is that right?

There are pre-determined address points every 20 feet on each side of a road and an address is based on the actual driveway location.

7. Will my address change again?

Changing an address is always our last option. However, there are situations that require an address change to maintain the accuracy of E-911 response such as road changes made by NCDOT, driveway location changes and occasional inaccuracies found by improved technology.

8. I am not going to post my address! I'm not going to change my address!

We understand the people do not like being told what to do. Address numbers are important in an emergency. If you do not post your address or refuse to change your address due to an error, etc., you are placing yourself and your neighbors at risk. It's a $500.00 a day fine for not posting your address or refusing to change your address.

9. Who do I contact if I have other questions or concerns?

Call the Addressing Coordinator at 336-318-6552 or send an email to Addressing.

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1. Why have agricultural districts?

The State of North Carolina passed the Farmland Preservation Enabling Act in 1985, authorizing counties to establish farmland preservation programs, including agricultural districts. Randolph County Commissioners adopted a Voluntary Agricultural District Program Ordinance, creating the Agricultural Advisory Board and procedures for establishing Voluntary Agricultural Districts.

2. What is the Agricultural Advisory Board?

The Agricultural Advisory Board is composed of a number of county residents, which includes farmers representing newly-formed Agricultural Districts. Board members are appointed by the Board of County Commissioners. The Agricultural Advisory Board reviews and approves applications to the Voluntary Agricultural District program. They also advise the Board of County Commissioners on projects, programs, or issues affecting the agricultural economy or way of life within the county.

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1. What services does Public Health provide?

The Randolph County Public Health Provides the Following Programs/Services:

• Care Coordination for Children
• Care Management for High-Risk Pregnancy
• Child Care Nurse Consultant
• Communicable Disease Services
• Clinic - Dental
• Clinic - Medical
• Emergency Preparedness
• Environmental Health
• Health Promotion Policy (HPP)
• Nutrition Services
• Vital Records
• WIC and Breastfeeding Peer Counseling

For more information about each program, check out each program page or the Randolph County Public Health Services Brochure (PDF).

2. Appointments - Do I need one?

Yes. All Public Health clinic services are by appointment only. Same day appointments and some after-hours appointments available. Call for information.

• Family Planning
  Phone: 336-318-6882
• Pregnancy Test
  Phone: 336-318-6200
• Immunizations
  Phone: 336-318-6200
• STD/HIV Testing
  Phone: 336-318-6200
• TB Test/Screening
  Phone: 336-318-6200
• Labwork
  Phone: 336-318-6200

3. Appointments - What should I bring with me?

Please bring the following to all appointments:

• Proof of most recent income information
• Insurance, Medicaid, Medicare card(s)
• Identification
• Proof of your current address (bank statement, utility bill, etc.)

4. Health Fairs - Who do I contact?

Please contact the Health Promotion and Policy Section: call 336-318-6196 or 336-318-6197 for Health Fair information.

5. Rabies Clinics - When are they?

The last Tuesday of March, June and September, and the second Tuesday in December (every year).

6. Rabies Clinics - What Vets participate in the Clinics?

Visit the Rabies Control & Prevention page for details.

7. Restaurant - How do I find out their health inspection score?

Check our Restaurant Rating page.

8. Statistical Information - Where can I get Statistical Information?

Visit the North Carolina State Center for Health Statistics website.

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1. Who is eligible for dental clinic services?

The dental clinic serves children one year of age through high school who are residents of Randolph County and meet financial eligibility. Adults who have a dental emergency, such as dental pain or swelling, and who are financially eligible may be seen for treatment of the emergency only.

2. What dental services are provided?

The following dental services are provided by our clinic: teeth cleaning, x-rays, sealants, fillings, crowns, extractions and education on how to maintain good dental health by brushing, flossing and diet.

3. How do I qualify for an appointment?

Clients must be one year of age through high school, be a resident of Randolph County, and have Medicaid or NC Health Choice. Those without insurance pay on a sliding fee scale based on family size and income.

4. How do I schedule an appointment?

To schedule an appointment, call 336-318-6220.

5. How do I schedule a dental education presentation, health fair, etc.?

To request a dental presentation or participation in health fairs contact 336-318-6220.

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1. What is rabies?

Rabies is a deadly virus caused by a virus. The virus is found in the saliva of a rabid animal and can be transmitted by a bite, or possibly by saliva contamination of an open cut or the eyes.

2. What animals can get rabies?

In NC, rabies is found commonly in raccoons, skunks, red and grey foxes, coyotes, wolves, groundhogs and beavers. Bats can also transmit rabies.

Any mammal can become infected with rabies. The virus can infect domestic pets, agricultural animals such as cows and horses, and people when they are exposed to rabid wildlife.

3. How can I tell if a wild animal has rabies?

Rabid animals may not always exhibit symptoms. Some rabid animals may act mad or strange while others may act timid or shy. A wild animal with rabies may move slowly or act tame. Since a wild animal is not tame and usually run away from people, maintain your distance and do not approach them. Also, avoid petting stray cats or dogs.

The only way to know for sure if an animal or a person has rabies is through laboratory tests.

If you see an animal that is acting strange, call Randolph County Animal Control at 336-683-8235 for assistance.

4. What can you do to protect your pets from rabies?

• Vaccinate your pets against rabies and keep the vaccinations current
• Keep pets inside. Supervise pets outside, and keep dogs on a leash
• Do not feed pets outside. Pet food and mulch attract wildlife
• Do not feed wildlife, feral cats or feral dogs
• Secure garbage cans with wildlife-proof lids

5. What If you are bitten or scratched by an animal?

• Wash wounds and contact areas thoroughly with soap and water
• Contact your doctor and / or seek medical care
• Call Randolph County Animal Control at 336-683-8235
  • North Carolina law requires animal bites to be reported by the person bitten, the owner of the biting animal, and the doctor who first treats the victim
• If there no risk of further, isolate the animal until Animal Control arrives to investigate

6. I think my pet may have been bitten by a wild animal. What do I need to do?

• Put on gloves before touching your pet. Do not touch the wild animal
• Keep your pet away from other animals and people
• Call your veterinarian
  • Your pet may need a rabies booster shot immediately
• Call Randolph County Animal Control at 336-683-8235 to investigate and capture and / or secure the wild animal (if possible) for testing

7. There is a bat in my house. What do I need to do?

Isolate the bat to one room and close the door. The bat needs to be tested for rabies. Call animal control at 336-683-8235 to capture the bat for testing.

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1. How do I apply for benefits/services?

Applications for benefits and services are taken at the agency Monday through Friday from 8 am to 5 pm.  

Call the agency at 336-683-8000 for further assistance if you are unable to come to the agency.   

Visit NC DHHS - ePASS Electronic Pre-Assessment Screening Service

ePASS is short for Electronic Pre-Assessment Screening Service and is a quick and easy way for customers to get information about benefits and services that may help them. When you have finished, we will tell you the programs that you may be potentially eligible to receive and how you can apply for these programs. A final eligibility decision cannot be made until you apply at your local Department of Social Services.

2. What documents do I need to bring when applying for benefits/services?

When applying for benefits, you do not have to bring any item with you. However, you will be asked to provide information while applying. To speed up the process, it would be helpful for you to bring one form of identification (a picture ID if possible) and proof of income with you. This is generally the basic information you will need.

Depending on the program(s) that you apply for, some other documents that may be requested during the interview are:

• Birth Certificates for family members
• Immunization records for children
• Medical bills incurred in the last three months and any old medical bill with an outstanding balance
• Proof of assets owned:
  • Checking/savings account statements
  • Life insurance policies
  • Registration cards/titles for motor vehicles
  • Bonds/stock certificates
  • Deeds to property
  • Proof of outstanding loans on any property
• Proof of household expenses - rent, utilities, etc.
• Proof of income received in the last three months
• Health/Hospital Insurance identification cards or policies for family members
• Social Security numbers for family members

3. What is the best time to come in to apply?

An individual or his representative has the right to make an application for Adult Medicaid, Food & Nutrition Services (FNS), Energy Program(s), Work First Family Assistance and Emergency Assistance on the day he/she comes into the agency requesting medical or financial assistance. Applications for programs are taken on a "first-come, first-served" basis. Applications may be made in the office Monday through Friday between 8 am to 5 pm or you may want to utilize ePASS to complete Medicaid and/or FNS applications online.

4. Do I need an appointment?

You do not need an appointment to make an application.  Applications are accepted on a "first-come, first-served" basis.  If you are already receiving benefits/services and would like to see your worker, it is best to call your worker first to make sure they will be available.

5. Can I make an appointment to complete an application?

Applications are taken on a "first-come, first-served" basis.  If you need special arrangements please call the agency at 336-683-8000 for further assistance.

6. Are interpreter services available?

Free interpreter services are available for anyone who speaks little or no English. Come to the agency and arrangements will be made for free interpreter services.

7. How do I get a work permit for a minor?

The Department of Social Services (DSS) no longer issues Work Permits.

Please visit the following links for information concerning Youth Employment.

• NC Department of Labor - Child Labor in Nonagricultural Occupations in North Carolina
• NC Department of Labor - Youth Employment Certificate Form

8. How do I find a child care facility?

The NC Division of Child Development provides a child care facility search site online. Here you can search for a child care facility as well as obtain contact information and view detailed reports for each facility. For more information on finding a child care facility, contact a Child Care social worker in the Family Services Unit or call the agency at 336-683-8000.

9. Where can I find help obtaining child support?

Contact the local Child Support Enforcement Agency at 336-625-6626. The local Child Support Enforcement Agency is located at 355 S. Fayetteville St., Unit A in Asheboro. You can also contact the Child Support Customer Service line at 800-992-9457 or by email by visiting the NC Child Support website.  

10. How do I report abuse of neglect?

To report the abuse or neglect of a child, call the Child Abuse Hotline at 336-683-8200. To report the abuse or neglect of a disabled adult, call the Adult Abuse Hotline at 336-683-8300.  You may also come to the agency to make a report. 

All reports are confidential and you do not have to give your name. 

For after hours emergencies call 911.

11. How do I become a foster parent?

Information on becoming a foster parent in North Carolina is available online. Call the agency at 336.683.8000 if you are interested in becoming a foster parent. 

12. How do I report fraud?

To report fraud call the Fraud Hotline at 336-683-8198. You may also contact the Program Integrity Branch of Economic Independence services at 800-662-7030 Monday through Friday between the hours of 8 am and 5 pm.

All reports are confidential and you do not have to give your name.

13. I haven't my Medicaid card - what do I do?

You should receive your Medicaid card by the fifth working day of the month. Contact your caseworker or call the agency at 336-683-8000 if you do not receive your card. Your card may have been sent back to the agency if your address has changed. Medicaid cards are not forwarded. Always notify your caseworker if you have a change of address. 

14. How do I change my Carolina Access doctor?

Contact your caseworker or call the agency at 336-683-8000 if you would like to change your Carolina Access doctor.

15. How do I apply for a job at Randolph County DSS?

Applications for positions at Randolph County DSS are accepted by the Randolph County Human Resources Office in the Randolph County Office Building located at 725 McDowell Road, Asheboro NC. For more information contact Human Resources at 336-318-6600 or visit their website at Human Resources. 

16. What is the Raleigh number for Social Services information?

• Voice/Español (North Carolina Only): 800-662-7030 (The CARE-LINE)
• TTY Dedicated - Local and Toll-Free: 919-733-4851 or 877-452-2514
• For Out of State Calls: 919-733-4261
• Fax: 919-715-8174
• Postal address:
  2012 Mail Service Center
  Raleigh, NC 27699-2012
• Email