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Randolph County News

Posted on: October 25, 2023

New Medicaid Program Begins in December

New Medicaid Program Begins in December

RANDOLPH COUNTY N.C., - Beginning December 1, 2023, more than 600,000 people in North Carolina will be able to apply for health care coverage through NC Medicaid. Medicaid expansion will cover people ages 19 through 64 years with higher incomes, closing the coverage gap for North Carolinians. Medicaid pays for doctor visits, yearly check-ups, emergency care, mental health, and more — at little or no cost to participants. For Randolph County, that will mean possible Medicaid eligibility for an additional 12,000-14,000 citizens. 

Those meeting the following criteria should apply: you live in Randolph County, you are age 19-64, you are a citizen (some non-US citizens may also get health care coverage through Medicaid), and your household income fits within the chart below.  If you were previously eligible, you will remain eligible under the new guidelines.  Nothing changes for you.


To help the process go faster, please apply online at ePASS, (, and provide all the information requested. Incomplete applications may take longer to process because the Department of Social Services (DSS) will need to follow up with the applicant. Paper applications are accepted and can be requested by contacting your local DSS.  Applications can also be made in person at your local DSS. Visit for contact information.  Applications may take up to 45 days to process. Incomplete applications may take longer. If applying through ePASS, keep contact information up to date so that DSS can contact you. Sign up for an enhanced ePASS account to keep information up to date without having to contact your local DSS office.  

To learn more, visit or call the NC Medicaid Contact Center at 888-245-0179.

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