Divisions
Administration
- Administration Phone: 336-318-6676
- Billing Phone: 336-318-6676
Records
Administrative and records clerks perform a variety of computer entry and record keeping functions. They answer phones, enter crime reports, order supplies as well as other filing and office duties.
- Records Phone: 336-318-6677
Permitting & Fingerprinting
The staff members are assigned to:
- Processing concealed carry permits
- Purchase permits and conducting fingerprinting for new concealed permits
- Foster care / Adoption
- Insurance license
- Childcare employees
- School employees
- Nursing students
- Other various forms of employment that require fingerprinting
Personnel, Training, Recruiting & Equipment
The Randolph County Sheriff's Office Personnel, Training and Equipment Division is responsible for all applicant background investigations, personnel training and documentation, ensuring compliance with all requirements as set forth by the North Carolina Sheriff's Education and Training Standards Division and maintaining and issuing uniforms and equipment.
Fleet
Fleet Maintenance maintains fleet records to ensure the Sheriff's Office Fleet is properly maintained, providing the safest vehicles possible for our deputies and that vehicles are being issued, rotated and taken out of service appropriately, arranges installation and repairs of all in-car equipment and inspects the overall condition of the car when it is brought in for service. They are able to identify some mechanical issues before they become an issue and make preventative repairs. These inspections also create accountability for each officer and lets our staff know of any bad habits that drivers may have. This allows our staff the ability to easily audit our fleet each year and place the older and higher mileage vehicles with administrative staff members. We always strive to place the lower mileage vehicles with the deputies who are patrolling our roadways to ensure they have the safest and most reliable vehicles in the fleet and lengthen the lifespan of each vehicle.
Volunteer Program
The Volunteer Sheriff's Services Officer Program provides a variety of support functions to the Sheriff's Office and citizens of Randolph County in an effort to enhance the work of sworn officers and civilian personnel for the betterment of Randolph County.
Possible duties could include:
- Clerical / Administrative
- Reception
- Subpoena service
- Motorist assistance
- Role players
- Special events
- Foreign language interpreters
- Logistical support
- Fleet
- Community outreach
- Subpoena service
- School programs
The Office of Sheriff is written into North Carolina's Constitution and has the responsibility of serving legal processes. The Sheriff's duties and authority were carried over from the Common Law of England. Common Law carried forward until the need to specifically say how certain duties were to be performed, these changes were made through our General Statutes. Some of the Statutes that govern how deputies do their job date back to over 100 years ago. Several of these statues direct only the Sheriff and his deputies' the authority to serve or enforce certain legal processes.
Today, Civil Deputies handle many different duties, types of legal processes, and situations that vary from repetitious service to extremely complex orders. Each Civil Deputy must be BLET certified, sworn full time, must go to Basic Civil Process and Advanced Civil Process schools and complete training with a Field Training Officer. They continue training throughout their career and some are assigned specifically to the more complex process services. The Civil Division is divided into four groups:
Process Service
The Sergeant and three Deputies cover service of Subpoenas, Civil Summons, and Magistrate Summons, Orders to Show Cause, Juvenile Summons, Juvenile Orders, Child Custody Orders and Serving Involuntary Commitments. Transporting of Involuntary Commitments out of county is shared by all civil deputies
Execution of Writs (Enforcement of Court Orders)
A Corporal and one Deputy are responsible for the enforcement of judgments through the Evictions, Collection of Taxes, Money Owed, both Real and Personal Property, by seizing and returning the property to its rightful owner or by seizing and selling real and personal property for repayment of debt.
Domestic Violence Enforcement
One Deputy covers the service and enforcement of Chapter 50-B (Domestic Violence Protective Orders) and 50-C Orders (Non-Contact Order). In some orders, weapons must be seized, children are removed from parental custody and/or the defendant is temporarily removed from his or her residence.
Child Support Enforcement
A Corporal and one Deputy serve all Establishment Summons, Orders to Show Cause and Civil Orders for Arrest. These deputies work closely with the Randolph County Child Support Enforcement Agency case workers.
Bailiffs are sworn deputies who provide security for the courts and the Courthouse. They open and close court, provide security for prisoners on trial and keep order in the courtroom.
- View Courthouse information.
School Based Programs
School Resource Officers
- Provide security for county high schools and middle schools, and to provide drug and child-abuse education programs to school children of selected grade levels
Junior Sheriff's Academy
C.A.R.E. and D.A.R.E.
- Sworn deputies who teach prevention programs in county and city schools
- They help teach prevention techniques against drugs, alcohol and child abuse
- Child Abuse Reduction Effort (C.A.R.E.)
- Drug Abuse Resistance Education (D.A.R.E.)
Community Resource & Crime Prevention
The purpose of the Community Resource and Crime Prevention Sergeant is to establish proactive community partnerships and exemplify principles of community oriented policing. The Sergeant proactively engages in community partnerships and develop personalized strategies and tailors them to meet the unique needs of each community to reduce crime and improve the quality of life. The Sergeant develops and implements proactive and preventative law enforcement strategies that will directly impact the efforts to reduce crime and disorder.
- Phone: 336-318-6780
- Email Sgt. Jamieson Brown
Child ID Kit / Fingerprint
One of the most important tools for law enforcement when searching for a missing child is an up-to-date, good quality photo along with descriptive information. A Child ID kit (fingerprint card and information) is a simple yet effective tool to help families maintain current photos of and descriptive information about their children.
Citizens Academy
Our Academy will present a wide range of topics and demonstrations similar to what your Sheriff's Deputies receive. By presenting this program, we hope to provide a broad educational experience which will acquaint attending citizens with the mission of sheriff's personnel and the requirements of law to which deputies must conform while carrying out their prescribed duties.
Citizens Well Check
Seniors who participate in this FREE program are automatically checked on by phone three days a week. An automated call with a prerecorded message will be made at the same times each day.
Community Surveillance Partner
One of the most valuable resources for solving crimes and catching criminals is having video footage. Today, more and more citizens and businesses are installing private security cameras to help protect the inside and outside of their property. As a citizen or business owner, you may not be aware that your cameras may have unknowingly captured valuable footage that can help solve crimes and apprehend criminals. The purpose of the Community Surveillance Partner Program is to enlist the general public, homes and businesses alike, to register with the Sheriff's Office if they have a security camera system. Think of it as the neighborhood watch of the 21st century, enlisting the use of technology to fight crime in our community. Your security cameras lookout for not only your property but for your neighbors as well. The Sheriff's Office will not have direct access to your system. The cameras and what they capture remain yours and yours alone. Registering your system says that you are willing to help rid your neighborhood of crime and willing to provide video from your security cameras upon request in the event of a crime in your area. The Sheriff's Office will not share registrant's information with the general public.
Community Watch
Community Watch is a Crime Prevention program that involves citizens working with law enforcement agencies to reduce crime and victimization in their communities. It involves:
- Citizens protecting themselves and their property by using common sense crime prevention practices
- Neighbors getting to know each other, watching out for each other and acting on or reporting suspicious activities
- Citizens working with groups, community leaders, and, more importantly, law enforcement agencies to make entire communities safe and free from crime
Citizen Alert, Neighborhood Watch, Block Watch, or Community Watch
The names may differ, but the idea is the same. Neighbors looking out for each other.
Crime Stoppers
Crime Stoppers Tip Line 67-CRIME 336-672-7463 or Submit a tip online.
- Your information will be taken in strictest confidence. Anonymity is protected and you never have to give your name
- You will be given a code number. This should be kept to yourself in order to remain anonymous
- After a few weeks, call Crime Stoppers back, giving your confidential tip code number and you will receive an update on the status of the investigation
- Tips that lead to the arrest of suspects, as well as the recovery of stolen property and drugs are eligible for CASH REWARDS which are paid to tipsters on an anonymous basis
Pill Drop Program / Med Drop
Place of Worship Security & Safety Training
- To provide reasonable measures of safety to confront various threats and emergencies that places of worship may face during the hours of worship
- To have an open line of communication and community outreach
- To attempt to ensure a safe and welcoming environment for all individuals eager to worship in our county
Special Check Program
Going to be away for vacation? Had recent criminal activity in your neighborhood? Complete a request for a special check of your property via our app, by speaking with a deputy or calling a desk officer at 336-318-6698.
The Randolph County Sheriff's Office app is available for download for free in the App Store and Google Play. Search "Randolph County Sheriff" or download the app. If you already have the app downloaded, visit your app store to verify you have the latest version on your device.
Criminal Investigations
The Criminal Investigations Division (CID) is responsible for handling investigations into serious crimes. The detectives focus on a variety of crimes that require special expertise or that cannot be completed by the Patrol Deputy taking the initial report.
Detectives follow up on leads, interview informants, suspects, and witnesses to ascertain alibis, clues, time frames, and possible suspects. They search out the full facts of a situation, organize the facts into a logical summary of investigative data into a detailed record of the incident and present this data to the District Attorney's Office.
Person Crimes Unit
Investigates crimes such as:
- Missing persons
- Child abuse and neglect
- Assault
- Robbery
- Sex crimes (such as rape)
- Child molestation
- Sex trafficking and human trafficking
Death investigations including:
- Homicide
- Suicide
- Accidental deaths
- Cold cases
Property Crimes Unit
Investigates crimes such as:
- Larceny
- Burglary
- Financial crimes
- Arson
Internet Crimes Against Children (ICAC)
This Detective works with the Federal and State agency to track down those predators in our county, state and region. This Detective is partnered with Homeland Security to assist in joint investigations. Homeland Security reimbursed the county for the expense of the computer because of this collaboration and has provided us with the needed tools. They also opened up federal resources to assist in the investigations. This collaboration has been an invaluable asset to the RCSO.
Sex Offender Registry
The Detective concentrates on the supervision, investigation, and prosecution of Registered Sex Offenders that live in Randolph County that are required to register by North Carolina Law.
Crime Scene Investigations (CSI)
Crime Scene Investigators (CSIs) - sometimes referred to as crime scene specialists or investigators, forensic science technicians, and crime laboratory analysts - use critical thinking and analytical skills to collect physical evidence, such as hair, bodily fluids, and footprints, from crime scenes. They are responsible for processing and preserving evidence, as well as sharing written documentation and reports about their collections. They use their expertise to testify at criminal trials and help shed light onto the events that occurred during criminal activity.
Detention
- Detention Center / Jail Phone: 336-318-6625
Detention Officers on the Inmate Supervision Teams
Detention Officers in Booking are responsible for booking inmates in and out of the detention center, to include searching all incoming arrestees, fingerprinting, photographing, documenting their intake, medical screening, inmate classification and inventorying inmate personal property. Detention Officers in Master Control are responsible for remotely operating all doors and gates in the detention center, ensuring the facility is secure and only authorized individuals are allowed into the facility. Detention Officers assigned as Rovers are responsible for moving inmates through the facility, giving breaks to officers assigned to the housing units and ensuring the facility is appropriately stocked with supplies. Detention Officers assigned to the housing units are responsible for inmate supervision, conducting headcounts and security checks, ensuring all inmates receive meals, services and necessary medical attention, and maintaining a safe and secure environment for inmates and staff.
Records, Training, Personnel
Officers maintain and update jail records on a daily basis. They furnish information for bail bondsmen, families, attorneys, court officials and other law enforcement personnel. They work closely with Transportation Deputies to ensure inmates transported are properly booked out, appropriate paperwork provided, inmate personal property obtained, in addition to printing checks for money in inmate accounts. Not only do they maintain records for inmates but also for Detention Center employees. They coordinate In-Service training for all Randolph County Sheriff's Office Detention Officers through the NC Justice Academy. The Records/Training Division also maintains training records for Detention Officers.
Transportation
The Transportation Unit, made up of Sworn Detention Officers, is responsible for shuttling inmates to and from the courthouse, to doctor appointments and to other detention centers and prisons across the state.
Maintenance
The maintenance staff is responsible for maintaining security and mechanical systems, plumbing, electrical operations in the facility. They maintain control of all facility tools, while maintaining safe, efficient and sanitary operations of the Detention Center. Maintenance officers are readily available to perform maintenance duties 24 hours a day.
Working Inmate Supervisor
The Working Inmate Supervisor directs and oversees working inmates/trustees confined in the Randolph County Detention Center. This officer is responsible for supervising working inmates and for assigning duties to the working inmates/trustees in the kitchen, laundry, grounds maintenance and cleaning inside the facility.
Electronic House Arrest (EHA) Division
Electronic House Arrest Division (EHA, also called home confinement, home detention, or, electronic monitoring) is a measure by which a pre-trial detainee is confined by authorities to their residence. EHA is an alternative to confinement in the Randolph County Detention Center while offenders await trial.
EHA is typically court ordered by a judge; however, a magistrate may also require this as a condition of release. If so ordered, once an offender has posted his/her bond, he/she must complete an EHA application packet for approval. Upon approval, he/she must agree to the Conditions of Electronic Monitoring, which the officer reads to the offender in its entirety.
Offenders must provide an address and telephone number of the residence in which they will reside. EHA Officers will confirm information in addition to obtaining information for any other person(s) that may also reside at that particular address.
Offenders acknowledge and understand they must submit to random drug screens either by urine or blood sample. Offenders failing drug screens are in EHA violation and can be placed back into the Randolph County Detention Center to await trial or post additional bond.
Policy requires offenders to remain at their place of residence at all times unless given permission by EHA Officers, or by the court. Offenders approved to leave their residence for work, doctor's appointments, court or other approved locations must adhere to that specific location. In some instances, offenders are assigned a specific route of travel to and from work or other approved locations, as to avoid prohibited zones.
Patrol
Patrol Deputies perform a variety of different duties for the citizens of Randolph County. They are the initial responders to crime reports and calls for assistance.
Community Patrol Teams / Trinity Patrol Team
The function of patrol is to respond to calls for assistance and reports of criminal activity, act as a deterrent to crime by conducting preventive patrol, enforce state and local laws, identify community needs, provide support and assistance to the community and respond to emergencies. They provide mutual aid and assistance to other agencies for emergency and law enforcement-related activities; perform crime prevention activities, such as residential, school, church and business inspections, and community presentations and presence.
In addition to call response, patrol deputies routinely check area businesses and schools after hours to ensure those buildings are secure. Proactively, patrol often conducts investigatory traffic stops in areas that have experienced a recent spike in crime. Patrol deputies are also responsible for serving Involuntary Commitment Orders and Domestic Violence Protective Orders after hours or when Civil Division deputies are not available. They also serve warrants and subpoenas when feasible. Patrol often responds to the Randolph County Detention Center when emergencies arise and additional manpower is needed there.
The Trinity City Council contracts with Randolph County Sheriff's Office for municipal area response for a Trinity Patrol Team. Patrol Deputies from the County and Trinity assist each other in that vicinity.
Zoo Patrol
The North Carolina Zoological Park employs three full time, Randolph County Sheriff's Deputies. These deputies are responsible for the security of the over 300-acre park and the safety of more than 800,000 patrons from all over the world that visit the zoo each year. Zoo Patrol conducts routine checks of parking areas to deter crime and conduct safety and security checks of entrances and exits throughout the park. They also respond to call for assistance to disturbances inside the park and assist Park Rangers with medical calls for service.
Special Operations
Vice and Narcotics
This unit is made up of a group of highly trained individuals who are dedicated to getting illegal narcotics off the streets of Randolph County and in turn, saving lives. These deputies spend countless nights and weekends away from their families to make this county a safer place to raise our children. The roles of these undercover deputies isn't glamorous as seen on television; it takes them to the darkest recesses of our county and routinely exposes them to imminent danger. Vice cases require a huge amount of dedication and patience, as well as a special ability to deal with individuals who are addicted to drugs or those who have made the drug trade a highly profitable business.
The mission of the Vice / Narcotics Unit is to conduct the complex investigations necessary to identify and eliminate the suppliers that control the flow of drugs into our neighborhoods. They spend time collecting, archiving and distributing narcotics-related intelligence for successful investigations and prosecutions while working closely with the Patrol and Criminal Investigations divisions to address other street level drug sales that can have a devastating impact on crime and quality of life in our neighborhoods. They also maintain liaisons with city, state, federal, international, and other county agencies in order to conduct investigations into related crimes. Vice/ Narcotics detectives play a key role in assisting prosecuting attorneys who prepare successful narcotics cases for court.
For more information: https://randolphcountysheriffsoffice.wordpress.com/2020/08/20/getting-to-know-the-rcso-vice-narcotics/
Criminal Interdiction Team
In 2008, the Criminal Interdiction Team was restructured into two teams with specialized training to conduct high volume traffic stops looking for criminal activity; the Highway Criminal Interdiction Team and the Urban Interdiction Team (formerly known as the "Breaking and Entering" Taskforce). While the Highway Criminal Interdiction team focuses on traffic on major interstates the Urban Interdiction Team remains embedded in the community and works closely with neighborhoods and victims of property crimes to target suspects.
K9 Unit
In 2019, a comprehensive canine program was devised to provide dual purpose dogs for each patrol team and the Criminal Interdiction - Urban Team; a drug dog for the schools, the Vice Unit and Criminal Interdiction - Interstate Team.
Dual purpose canines are trained in drug detection, tracking, article search and criminal apprehension. All of the canines must meet training requirements throughout the year and also have to be re-certified in their expertise annually. Our Canine Handlers must formally train with their canine partners a minimum of 8 hours mandatory training per week; some of that training is conducted in-house and some with other agencies. Our Canine Handlers are deputies who volunteer to take on the additional duty of training and caring for our canine officers. Canine Handlers are on-call to respond for service.
To request a demo email Sgt. Russell Hogan.
For additional information: https://randolphcountysheriffsoffice.wordpress.com/2020/08/19/getting-to-know-the-rcso-canine-program
DART
The Randolph County Sheriff’s Office Disaster Assistance Response Team, referred to as DART, is a group of sworn deputies from various different divisions of the Sheriff’s Office that each bring a wealth of knowledge and experience to the team and they VOLUNTEER to serve on the team. Team members have training and experience in search and rescue, man-tracking, land navigation, emergency first-aid, and many other areas of specialized training that have prepared them to help, serve and protect the citizens of Randolph County in disaster assistance. Randolph County Sheriff’s Office is one of only three law enforcement agencies in North Carolina to have sworn officers with this level of training, formally certified and prepared to provide disaster relief and assistance to Randolph County, as well as other areas of the state or country upon request.
For more information: https://randolphcountysheriffsoffice.wordpress.com/2020/08/20/getting-to-know-the-rcso-disaster-assistance-response-team/