Requirements to become a 9-1-1 Telecommunicator include:
> Minimum 18 years or older.
> High School diploma, GED, or equivalent.
> Clean criminal and driving record.
> Familiar with basic computer operations and ability to operate multiple software solutions simultaneously.
> Ability to effectively communicate in oral and electronic (written) form.
> Ability to effectively communicate during stressful emergency situations and to provide verbal instruction.
> Strong ability to multi-task.
> Typing/keyboarding minimum 35 wpm (recommended).
> Capable of making split-second decisions.
> Ability to easily understand and follow operation guidelines, protocols, and regulations.
> Pass pre-employment skills testing, drug test, and background check.
> Obtain required state and national certifications within first year of employment (EMD, CPR, DCI, ICS, etc.).
> Must be able and available to work weekends, holidays, and during inclement weather.
> Ability to clearly and effectively communicate over the radio for law enforcement, fire, rescue, and EMS
> Primary learning is on-the-job training.
> Safety-sensitive employee subject to random drug testing.